Built by an operator, for operators

Do you know your business vitals?

Revenue. Margin. Runway. People. The numbers a good doctor would ask about if your business were the patient. All live.

Laptop + iPhone displaying the VITAL Suite Overview dashboard — a fictional ACME Industries demo. Revenue, gross profit, net income, and operating cash flow render on the laptop screen; a mobile-optimized summary renders on the phone screen. All figures synthetic per the platform's ACME-only public-surface doctrine.

Join 100+ Montana organizations scaling their success with Rich in Thought.

$100M+
Economic impact across Montana businesses
20+
Years of operator-to-operator coaching
Weekly
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Tour a real working dashboard.

Three views of ACME Manufacturing's dashboard. The same surfaces your team would use. Yours to explore.

Operator lands here every morning. One surface. One priority. One next action.

Revenue · T12M
$2.41M
↑ +8.2% vs. prior T12M
EBITDA Margin
12.1%
↑ +1.8 pts YoY
Cash · As of today
$184K
5.2 weeks runway
Headcount
18
$134K / employee
Key Insight · This week

Gross margin climbed 2.1 points after the bulk-purchasing discipline took hold in March.

Your March bulk-purchase true-cost worksheet caught two vendor trips that would have eroded margin. The signal to watch: if April holds the 36% gross margin, annualized EBITDA crosses 14% by Q3. Trigger: coaching session on pricing discipline.

QuickBooks · Strategic Objective tie-in

Every line item traces to QuickBooks. The source of truth is the source.

Line item T12M Prior T12M Δ%
Revenue $2,410,580 $2,229,150 +8.1%
COGS $1,542,770 $1,471,240 +4.9%
Gross Profit $867,810 $757,910 +14.5%
Operating Expenses $576,290 $527,860 +9.2%
EBITDA $291,520 $230,050 +26.7%
D & A $74,000 $68,500 +8.0%
Interest $31,200 $36,400 -14.3%
Net Income $186,320 $125,150 +48.9%
QuickBooks · cash basis · T12M ending Mar 2026

One weekly signal per Strategic Objective. Sourced, dated, actionable.

Q1 · ON PACE

Margin Recovery

Gross margin at 36.0%, above the 34.0% floor. Bulk-purchasing discipline is holding. Next decision: Portland trip approval before May 15.

Q2 · WATCH

Cash Reserve

5.2 weeks runway, below the 8-week operator comfort zone. Q2 focus: convert $42K in slow-pay AR before June 30. Accounts named in the coaching queue.

Q3 · TRACKING

Labor Productivity

Revenue per employee at $134K. Path to $145K by EOY requires one process standardization; job description rollout scheduled July.

Q4 · TRACKING

Debt Structure

Interest at 1.3% of revenue, down from 1.6%. On pace for debt-free by Q4 2027. Refi discussion scheduled with banking relationship in October.

Strategic Objectives · scheduled continuity call Jun 2026
What's inside

One surface for the work you already do.

The tools are already doing their jobs. VITAL Suite connects them so you stop tabbing between five apps to answer one question. Your data stays in your accounts — we read, never store.

QuickBooks, live

Revenue, expenses, gross margin, EBITDA. Synced nightly, rendered across T12M, T90D, T30D, and YTD.

Gusto payroll

Headcount, revenue per employee, labor cost, overtime, turnover. Labor economics next to the financial ones.

CRM pipeline, live

Deal stages, lead sources, conversion, forecast. GoHighLevel or HubSpot; sales momentum and margin health on one surface.

Strategic Plan

Vision, objectives, metrics. Built with Rich in a 2-day workshop. Open in the same tab as the numbers.

Live Insights

One signal per Strategic Objective, every week. Sourced, dated, built for decisions.

Coaching partnership

Rich meets you quarterly for continuity and yearly for a 2-day assessment. The dashboard keeps the signal visible between sessions.

How it works

Clarity. Focus. Execution.

Research says 90% of strategic plans never get executed. VITAL Suite is the difference between planning and doing.

1
Clarity

Wire up your vitals.

Connect QuickBooks, Gusto, and your CRM (GoHighLevel or HubSpot). Five minutes each. Your data stays in your accounts. You own it; we read it. Tonight your business vitals populate.

2
Focus

See the one thing that matters.

Every week, one insight gets flagged. Sourced from your live data, tied to your Strategic Objectives. You stop wondering which fire to fight. The dashboard points.

3
Execution

Close the gap between planning and doing.

Rich meets you quarterly for a continuity call and yearly for a 2-day assessment. The dashboard keeps the signal visible between sessions. Strategic objectives stop being a PDF and become something you track.

Rich Turner, Principal Consultant, Rich in Thought
Who's behind it

Built by an operator who needed it.

I'm Rich Turner. I built the VITAL Suite because I was coaching business owners to run on real data. I needed the same thing for myself. QuickBooks alone wasn't getting me there. I wanted to know at a glance how healthy my business was.

I needed to see my month-over-month sales. My close rate. Who I needed to talk to this week. How my margins were trending.

The dashboard is how I manage my business. I'd encourage you to give it a try.

Principal Consultant, Rich in Thought Kalispell, Montana
Pricing

Start free. Pay when you outgrow it.

Try it for 30 days. Cancel anytime.

Free
Monthly insight summary
$0/month
  • Monthly insight email summary
  • 5 KPI gauges included
  • Basic financial dashboard
Switch to Free
Operational
Bi-weekly operations digest
$3,500/month
  • Bi-weekly operations digest
  • 30 KPIs across ops + finance
  • POS, inventory + workflow automations
Upgrade
Consulting Intelligence
Monthly strategy sessions
$10,000/month
  • Monthly strategy session
  • 50 KPIs + benchmark library
  • Performance analytics + exit-readiness
Upgrade

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